Samsung bundles defective batteries with phones

Even though Samsung acknowledged that the batteries inside their phones were defective and would fail a few months after use they did not create a proper framework allowing users to replace the defective batteries.

Support centers did not even know about the problem and many requested that batteries be posted leaving users with no phone for days or weeks.

Since each battery has a serial number, why wasn't this used?

This video will explain one method to tell a defective battery from a good one.


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