AIAS Logistica - The horrendous delivery story
Summary AIAS Logistica is a delivery company based in Sicily, Italy that was contracted to deliver a 5000L water cistern purchased from Tecnomat in Ragusa. Despite clear arrangements for delivery on specific dates (April 16-17), multiple confirmations, and full advance payment, the company repeatedly failed to honor scheduled deliveries without providing notice. When delivery was finally attempted, the driver refused to complete proper placement of the item despite having appropriate equipment, leaving the heavy cistern in the middle of the road. This article details a customer’s frustrating experience with AIAS Logistica’s unreliable service, poor communication, and unprofessional conduct that resulted in significant inconvenience and physical hardship. The Order I ordered a 5000L water cistern from Tecnomat (Ragusa) after confirming I would only be available to take delivery on April 16th or 17th. My contact at Tecnomat assured me this wouldn’t be an issue. On March 15th, I ...